Transform Your Supply Chain With Order Management

Enhance supply chain efficiency and reduce cost through automation and built-in workflows. Gain product level insights to optimize processes and increase your customer satisfaction by minimizing errors and delays.

Enhance Supply Chain Efficiency

Foster trust by unlocking end-to-end order line level transparency across your whole supply chain. Make informed decisions to improve receiving operations and minimize disruptions in fulfillment.

Reduce Cost Through Automation

Set supplier SLAs to ensure prompt order bookings, optimize costs, and improve timely deliveries. Collaborate with suppliers using Flexport PO messaging and collaboration tools. Instantly synchronize approved order changes with your system of record.

Increase Customer Satisfaction

Elevate your delivery performance and mitigate stockout risks. By keeping both internal and external stakeholders informed with real-time updates on product status, you can scale effortlessly for growth, ensuring top-notch service even in the face of increased demand.

Leverage Data to Optimize Processes

Use the power of analytics with Flexport to identify improvement opportunities and boost predictability across your supply chain. You can leverage performance metrics and feedback to navigate changing conditions with confidence.

Automate Your Order Management

Flexport's Order Management solution provides a centralized platform for coordinating and optimizing supply chain activities, streamlining processes, reducing complexity and enhancing overall efficiency. Collaborate with suppliers to ensure timely booking and delivery of your orders. Set booking approval rules to improve your supplier compliance and accuracy.

Centralize Order Collaboration

Collaborate with suppliers directly in the Flexport Platform to adjust order quantities, cargo ready dates, or negotiate different unit prices. Message threads follow your PO across your workflows. You can keep all your stakeholders informed about the status of each product.

Simple Booking Process

Assign orders to new bookings by selecting them in the platform or upload a CSV file to link multiple orders and line items. Cut down the time spent booking with a simple and easy-to-use interface.

Real time conversation with our suppliers overseas, and being able to manage by exception, gives us the power of information to make timely and informed decisions.

Order Management Key Features

Centralize messaging

Communicate with your supplier at the PO level directly on our platform. Messages can be viewed even after the orders are completed and search by order or SKU at any time to reference past communication.

Acknowledge & Collaborate

Set up requirements and SLAs for your suppliers to acknowledge receipt of new orders. Enable in-app Order Collaboration for suppliers to request changes to order Cargo Ready Dates, Ordered Quantities and Order Unit Prices, all in one place. Access the order change history log to understand what changes were made and by whom.

Ensure Your Purchase Orders Are Booked On Time

Set up rules for your suppliers to submit bookings based on purchase orders Cargo Ready Dates. Receive automated notifications about overdue bookings and Missed Cargo Ready Dates.

Ensure Your Suppliers Place Their Bookings Correctly

Select business validation rules to ensure that bookings are placed accurately, following order instructions and agreed rules. Choose the optimal exception management workflows from automatic resolutions to the case by case in-app approvals.

Standard And Custom Reporting To Optimize Your Supply Chain Execution

Build reports using drag-and-drop features. Assemble data points that are too time-consuming to track manually. Measure suppliers against internal KPIs. Evaluate SKUs and schedule it all to send automatically.

Transforming Your Supply Chain with Flexport

Team up with our team of Supply Chain Solutions experts to design an optimal order management experience for you and your business. Leverage Flexport technology and local expertise to support your day-to-day operations. Whether it's managing tasks, coordinating schedules, or assisting with bookings, Flexport's team is committed to providing comprehensive and expert assistance tailored to your needs.

Facilitating Onboarding Experience For Suppliers

Flexport takes pride in providing robust onboarding support as part of the Order Management program. Our dedicated team ensures a smooth onboarding process for both you and your suppliers, delivering a comprehensive and standardized onboarding experience.

Frequently Asked Questions

What is Flexport Order Management?

Flexport Order Management is a centralized, cloud-based system that lets you manage purchase orders from creation to fulfillment, giving you clear visibility into production, supplier updates, and shipping status.

Who should use Flexport Order Management?

It’s designed for importers, exporters, and supply chain teams who source goods from multiple suppliers and want to streamline communication, reduce delays, and keep orders on schedule.

How does Flexport Order Management improve visibility?

The platform consolidates all order, supplier, and shipment data into one view, so you can track order status in real time, including production milestones, inspection dates, and departure/arrival times.

Does Order Management integrate with the Flexport freight and logistics platform?

Yes, Flexport Order Management connects seamlessly to the Flexport Platform, so your purchase orders flow directly into your shipment planning and execution.

How much does Flexport Order Management cost?

You can talk to our team of logistics experts for quotes and personalized service. Contact us today.